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Last Updated: June 2026

At Activist Edibles UK, customer satisfaction is important to us. We strive to provide high-quality products and a reliable shopping experience. This Refund & Returns Policy explains your rights and our procedures regarding returns, refunds, replacements, and cancellations.

Website: https://activistediblesuk.co.uk/

Email: info@activistediblesuk.co.uk/

By placing an order with Activist Edibles UK, you agree to the terms outlined in this policy.

Returns Eligibility

We accept returns on eligible products in accordance with applicable UK consumer protection laws.

To be eligible for a return:

  • The item must be unused and unopened.
  • The product must remain in its original packaging.
  • The product must be returned in a resalable condition.
  • A return request must be submitted within the applicable return period.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Products

For hygiene, safety, and consumer protection reasons, certain products cannot be returned once opened or used.

This includes:

  • Opened CBD Gummies
  • Opened Vape Products
  • Opened Vape Pens
  • Opened Vape Kits
  • Opened Cannabinoid Products
  • Consumable Products
  • Clearance or Sale Items (unless faulty)
  • Gift Cards

Products returned in a used, damaged, or altered condition may not qualify for a refund.

Damaged, Incorrect or Faulty Orders

If you receive:

  • A damaged item
  • An incorrect item
  • A faulty product

Please contact us within 48 hours of delivery.

When contacting us, please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the product and packaging

Our team will review the claim and provide an appropriate resolution which may include a replacement, store credit, or refund.

How to Request a Return

To initiate a return, please contact:

Email: info@activistediblesuk.co.uk

Please include:

  • Full Name
  • Order Number
  • Product Name
  • Reason for Return

Our customer support team will provide further instructions if your return request is approved.

Returns sent without prior authorisation may not be accepted.

Refund Processing

Once returned items are received and inspected, we will notify you regarding the status of your refund request.

If approved:

  • Refunds will be issued to the original payment method used during checkout.
  • Processing times may vary depending on your payment provider.
  • Banks and payment providers may require additional processing time before funds appear in your account.

Shipping Costs

Shipping charges are generally non-refundable unless:

  • We shipped the wrong product.
  • The item arrived damaged.
  • The product is confirmed to be faulty.

Customers are responsible for return shipping costs unless otherwise agreed by Activist Edibles UK.

Order Cancellations

Customers may request order cancellation before an order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the order will be subject to our standard returns process.

We reserve the right to cancel orders at our discretion for reasons including:

  • Suspected fraud
  • Pricing errors
  • Product availability issues
  • Verification concerns

Where payment has already been collected, an appropriate refund will be issued.

Failed Deliveries

Customers are responsible for providing accurate shipping information.

Activist Edibles UK is not responsible for delays or failed deliveries resulting from:

  • Incorrect delivery addresses
  • Incomplete customer information
  • Failed delivery attempts
  • Refused deliveries

Additional shipping charges may apply if an order requires redelivery.

Age-Restricted Products

Certain products sold by Activist Edibles UK are intended for adults aged 18 and over.

We reserve the right to:

  • Request age verification
  • Cancel orders where age requirements cannot be verified
  • Refuse refunds where false information has been provided during purchase

Consumer Rights

Nothing within this policy affects your statutory rights under UK consumer protection legislation.

Customers retain all legal rights available under applicable UK laws regarding faulty, misdescribed, or defective products.

Policy Updates

Activist Edibles UK reserves the right to update or modify this Refund & Returns Policy at any time.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this page periodically.

Contact Us

For all return, refund, cancellation, or replacement enquiries, please contact:

Activist Edibles UK

Website: https://activistediblesuk.co.uk/

Email: info@activistediblesuk.co.uk/